24 HR EMERGENCY SERVICE·Medway, MA & Boston metro suburbs
MA Lic #16617·Fully insured
Home · Water Purification

Water Purification— Better Water, From Every Tap.

Hard water, iron staining, rotten-egg smell, chlorine taste, or you just want cleaner drinking water. Rich installs and services whole-house filtration, water softeners and under-sink reverse osmosis — sized to what's actually in your water, not a guess.

What's in your water?

You can usuallytaste it, see it, or feel it.

Most homes around Medway and the Boston suburbs are on town water or a private well — and both bring their own problems. Town water carries chlorine and its by-products. Wells bring hardness, iron, manganese and sometimes sulfur. You do not need a lab report to notice the symptoms.

  • White crust on faucets, shower heads and glassware
  • Orange or brown staining in sinks, tubs and toilets — iron
  • Rotten-egg smell, especially on the hot side — sulfur
  • Chlorine or metallic taste in drinking and cooking water
  • Soap that won't lather, stiff laundry, dry skin and hair
  • Short water-heater life — scale eats tanks and elements

Hard water is not just an annoyance. Scale shortens the life of every appliance that heats water — the heater, dishwasher and washing machine — and it is the single most common reason we see tanks fail early.

A glass of clear filtered drinking water at a kitchen faucet
What we install

Water treatmentfor the whole house — and the kitchen tap.

Water Softeners

For hard water: the fix for scale, spotting, stiff laundry and dying water heaters. We size the resin to your hardness and household size, so it regenerates efficiently instead of burning salt.

  • Hardness & scale removal
  • Properly sized resin
  • Metered / efficient regeneration
  • Salt & salt-free options discussed
Free written estimate

Reverse Osmosis Drinking Water

An under-sink RO system for the water you actually drink and cook with. Multi-stage filtration to a dedicated faucet — and it can feed your fridge and ice maker too.

  • Under-sink, out of the way
  • Dedicated drinking faucet
  • Fridge & ice-maker line
  • Simple cartridge changes
Great for taste & cooking

Iron, Manganese & Sulfur Removal

The well-water package. Orange staining, black specks and rotten-egg smell each need a different media — which is exactly why we test before we quote.

  • Iron & rust staining
  • Manganese (black specks)
  • Hydrogen sulfide odor
  • Well-water specific
Common on private wells

UV Disinfection

Ultraviolet treatment for wells or any supply where bacteria is a concern. No chemicals and no taste change — the lamp is simply replaced once a year.

  • Chemical-free treatment
  • Well-water systems
  • Annual lamp replacement
  • Pairs with sediment pre-filter
Ask about well testing

Service, Salt & Filter Changes

Already have a system? We service what's there — cartridge and media changes, softener repairs, valve rebuilds and sanitizing. You do not have to have bought it from us.

  • Cartridge & media changes
  • Softener valve repair
  • System sanitizing
  • Any brand serviced
Maintenance visits available
Installed right

Clean installs,done to code.

A whole-house water filtration and softener system installed in a basement beside the water heater
Whole-house treatment at the main line — filtration and softening, piped neatly with proper bypass valves so the system can be serviced without shutting off the house.
An under-sink reverse osmosis drinking water system with filter bank and storage tank
Under-sink reverse osmosis — filter bank and storage tank tucked into the cabinet, feeding a dedicated drinking faucet and, if you want it, the refrigerator.

Every install includes shutoffs and bypass valves so filters and media can be changed without draining the house — and we haul the old equipment away.

How it works

Test first.Then treat.

1

We test your water

Hardness, iron, pH, chlorine and odor. On a private well we look at bacteria too. There is no point quoting equipment before we know what we're removing.

2

You get a written quote

Flat price, itemized, in writing — equipment, install and what it treats. No pressure and no scare tactics. If you do not need a system, we'll tell you.

3

Licensed install

Installed to Massachusetts plumbing code by a licensed plumber — not a salesman with a van. Proper bypass, drain and pressure considerations.

4

We show you the system

Before we leave, you'll know how to bypass it, when to add salt, and when the filters are due. We service what we install.

Frequently asked

Water treatmentquestions.

How do I know which system I actually need?
We test your water first. Hardness, iron, sulfur, chlorine and bacteria are all different problems with different fixes — a softener does not remove sulfur smell, and a drinking-water filter does not stop scale in your water heater. The test tells us what to treat, and you get a written quote based on the results.
What is the difference between a filter and a softener?
A filter removes things you can taste, smell or see — chlorine, sediment, iron, odor. A softener removes hardness minerals (calcium and magnesium) that cause scale, spotting and short appliance life. Many homes benefit from both, which is why they are often installed together at the main line.
Do I need whole-house treatment or just drinking water?
It depends on the problem. If it's about taste for drinking and cooking, an under-sink reverse osmosis system is usually the sensible, affordable answer. If it's scale, staining, odor, dry skin or appliances wearing out, that needs to be treated at the main line so every fixture is covered.
Will a system hurt my water pressure?
Not when it's sized correctly. Undersized equipment is the usual cause of pressure complaints, so we size to your home's flow rate and fixture count. We also install bypass valves, so the system can be taken out of service for maintenance without shutting your water off.
Can you service a system I already have?
Yes — any brand. Cartridge and media changes, softener valve repairs, rebuilds, sanitizing and troubleshooting. You do not have to have bought the equipment from us.
Are you licensed and insured?
Yes. Massachusetts Plumbing License #16617, with full liability insurance. Water treatment equipment ties directly into your home's plumbing and drainage — it should be installed by a licensed plumber, to code.
Better water starts with a test

Let's find out what'sactually in your water.

Tell us what you're noticing — the staining, the smell, the spotty glasses — and Rich will take a look. Straight answer, written quote, no pressure.